Terms & Conditions

1. Acceptance of Terms

By accessing or using the website www.visaexpertz.com or engaging any service provided by Visa Expertz, you agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our website or services.

2. Services Description

Visa Expertz provides visa consultancy and application assistance services, including but not limited to:

• Tourist, business, student, and family visa application assistance
• Document preparation and review
• Embassy appointment scheduling
• Travel insurance guidance
• FRRO assistance and legalization services

We act as a consultancy and facilitator. The final decision on visa approval rests solely with the concerned embassy or consulate.

3. Client Obligations

As a client of Visa Expertz, you agree to:

• Provide accurate, complete, and truthful information and documents
• Inform us immediately of any changes to your personal details or travel plans
• Not submit fraudulent or misleading information — doing so may result in visa rejection and legal consequences
• Pay all agreed fees in a timely manner
• Comply with the laws and regulations of the destination country

4. Fees and Payments

Our service fees are as agreed at the time of engagement. Please note:

• Service fees are separate from government/embassy visa fees
• Embassy/consulate fees are non-refundable regardless of the outcome
• Our service fees are subject to our Refund Policy
• All fees must be paid before we submit your application
• Prices are subject to change; the fee applicable is the one confirmed at the time of your engagement

5. No Guarantee of Visa Approval

Visa Expertz does not guarantee visa approval. While we strive to prepare and present your application in the strongest possible manner, the decision to grant or refuse a visa rests entirely with the relevant embassy, consulate, or immigration authority. Visa refusal does not automatically entitle you to a refund of our service fees.

6. Intellectual Property

All content on this website, including text, images, logos, graphics, and software, is the intellectual property of Visa Expertz or its licensors and is protected by applicable copyright and trademark laws. You may not reproduce, distribute, or use any content without our prior written permission.

7. Limitation of Liability

To the fullest extent permitted by law, Visa Expertz shall not be liable for:

• Visa refusal or delays caused by the embassy or immigration authorities
• Financial losses arising from visa refusal, travel cancellations, or delays
• Inaccurate information provided by the client
• Any indirect, incidental, or consequential damages

Our total liability in any matter is limited to the service fee paid by the client for the specific service in question.

8. Confidentiality

We treat all client information as strictly confidential. We will not disclose your personal information to any third party except as required for visa processing or as required by law. Please refer to our Privacy Policy for more details.

9. Termination

We reserve the right to terminate or suspend your access to our services at our sole discretion if you breach these Terms and Conditions, provide fraudulent information, or engage in conduct that may harm Visa Expertz or its clients.

10. Governing Law

These Terms and Conditions are governed by the laws of India. Any disputes arising from or in connection with these terms shall be subject to the exclusive jurisdiction of the courts in New Delhi, India.

11. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to the website. Continued use of our services constitutes acceptance of the revised terms.

12. Contact Us

For any queries regarding these Terms and Conditions:

• Email: visaexpertzglobal@gmail.com
• Phone: +91 8595451720
• Address: New Delhi, Delhi 110067, India